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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liza Barroso

Liza Barroso

October 29, 2024

5  out of  5
rating by Liza Barroso
"Daniela and her team are very easy to work with. They always handle my insurance needs quickly and efficiently. Highly recommend!"
We responded:
"Thank you for the fantastic feedback! We’re so pleased to hear that Daniela and the team have been able to meet your needs efficiently. Your recommendation means a lot to us, and we’re here whenever you need us!"
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Maryelis González

October 9, 2024

5  out of  5
rating by Maryelis González
"Muy amable y atenta y a pesar que ya tenía años contactándome y no podíamos aún ser su cliente hasta ahora si lo somos y siempre fue muy amable y atenta en todo"
We responded:
"Maryelis, Thank you for your kind words! We're thrilled to hear that despite the years of waiting, you've finally become a customer and experienced such attentive and kind service throughout the process. We're happy to have you with us! 😊"
Profile photo of Srinivasan Padmanabhan

Srinivasan Padmanabhan

September 16, 2024

5  out of  5
rating by Srinivasan Padmanabhan
"Daniela Melendez from StateFarm was extremely helpful and provided great quality assistance in securing the home owners insurance in a very short span of time. Thank you very much for your help."
We responded:
"Thank you so much for your kind words! 🌟 We're thrilled to hear that Daniela was able to assist you efficiently with securing your homeowners insurance. Providing quality service in a timely manner is our top priority, and we're glad to know we could make the process smooth for you. If you need any further assistance, don't hesitate to reach out. Thank you for choosing Daniela Melendez-State Farm® Agent! 🏡✨"
Profile photo of Italo Galeazzi

Italo Galeazzi

September 16, 2024

5  out of  5
rating by Italo Galeazzi
"Excelente atención de parte de brenda"
We responded:
"Thank you for your kind words! 🌟 We're delighted to hear that Brenda provided you with excellent service. ¡Gracias por tu comentario! Nos alegra saber que Brenda te brindó una excelente atención. 😊 If you need anything else, we're here to help!"
Profile photo of ivan Longoria

ivan Longoria

July 17, 2024

5  out of  5
rating by ivan Longoria
"Excelente servicio y la información muy bien explicada"
We responded:
"Thank you for your kind review! We're delighted to hear that you received excellent service and found the information well-explained. Providing clear and helpful information is a top priority for us. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us! ¡Gracias por su amable reseña! Nos alegra saber que recibió un excelente servicio y que la información fue bien explicada. Proporcionar información clara y útil es una de nuestras principales prioridades. Si tiene más preguntas o necesita más asistencia, no dude en ponerse en contacto con nosotros. ¡Agradecemos su confianza en nosotros!"
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Reesy Daniel

July 12, 2024

1  out of  5
rating by Reesy Daniel
"Daniela Melendez is extremely rude and unprofessional, I sent tons of emails and pictures confirming my VIN number and she refused to update my policy with the correct information overcharging me on my policy. Whenever I call she hangs up or refuses to answer. I canceled my policy with this office after continuing unprofessional. I’ve provided a signed letter to cancel my policy and Daniela continues to harass me. I wouldn’t refer her to anyone. This office is completely unethical. I have filed my complaint with the department of insurance and State Farm corporate and awaiting response. I did want to warn anyone this review."
We responded:
"As explained in writing and on the phone on multiple occasions now, you did not provide the required documentation to process your request per company guidelines. We’ll be happy to respond to BBB with the evidence on file. Furthermore, we respect our customers and often go above and beyond for them, therefore, we expect respect back. We are not obligated to tolerate threats, harassment and yelling from anyone."
Profile photo of Reesy Daniel

Reesy Daniel

July 12, 2024

1  out of  5
rating by Reesy Daniel
"Daniela Melendez is the most unprofessional person to ever encounter, she is rude and never does her job. This office is completely unethical. I am filing a complaint with the BBB against this State Farm office as well as reaching out to corporate. This office went months without updating my VIN number on my policy and overcharged me for the wrong vehicle as well as illegally billed me when I canceled my policy with them months ago. I have provided the signed document requesting to cancel my policy with this office. Daniela is unethical and If you are reading this review I highly encourage doing business with another insurance company. I have also filed my complaint with the department of insurance."
We responded:
"As explained in writing and on the phone on multiple occasions now, you did not provide the required documentation to process your request per company guidelines. We’ll be happy to respond to BBB with the evidence on file. Furthermore, we respect our customers and often go above and beyond for them, therefore, we expect respect back. We are not obligated to tolerate threats, harassment and yelling from anyone. "
Profile photo of Daniel Diaz

Daniel Diaz

June 24, 2024

5  out of  5
rating by Daniel Diaz
"They're profesional, friendly and kind. Daniela, Danielle and Brenda are my trustworthy team and I wouldn't trade them for anything. Thank you and keep up the good work."
We responded:
"Thank you Daniel, so much for your kind words! We truly appreciate your feedback here at Daniela Melendez - State Farm Agency."
Profile photo of Celina Varela

Celina Varela

May 23, 2024

5  out of  5
rating by Celina Varela
"Excelente asesora, me aclaro todas mis dudas, con mucha paciencia"
We responded:
"Celina, Thank you for the great review! We love to help all of our customers when it comes to their insurance needs! "
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Brenda Evans

May 22, 2024

5  out of  5
rating by Brenda Evans
"Outstanding customer service I really appreciate it."
We responded:
"Brenda, thank you so much for the 5-star review! Here at Daniela Melendez- State Farm we appreciate helping all of our customers with their insurance needs."
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Michel Mauri

May 21, 2024

5  out of  5
rating by Michel Mauri
"Brenda was very helpful and friendly, thank you for all your help."
We responded:
"Thank you for your kind words, we're thrilled to hear Brenda provided you with helpful and friendly service."
Profile photo of Lemisse Boyce

Lemisse Boyce

May 1, 2024

5  out of  5
rating by Lemisse Boyce
"Five stars for Brenda! I recently had a fantastic experience working with Brenda on my home insurance policy. She was incredibly knowledgeable and patient. Brenda took the time to explain everything clearly and answer all my questions in a way that was easy to understand. She found ways to save money on my coverage without compromising what I truly needed - based on the value of our home. Overall, I can't recommend Brenda highly enough."
We responded:
"Thank you, Lemisse! We're thrilled you had such a positive experience with Brenda. Your satisfaction is our priority, and we appreciate your recommendation!"
Profile photo of Magyfred Torrealba

Magyfred Torrealba

March 27, 2024

5  out of  5
rating by Magyfred Torrealba
"Excelente atención y mejores precios. Muy profesionales y sobre todo te explican muy bien cualquier inquietud que tengas! Gracias Brenda 👍🏻"
We responded:
"Thank you, Magyfred! We're so glad to hear you had a great experience with Brenda. - Daniela "
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Maria Jimenez

March 19, 2024

5  out of  5
rating by Maria Jimenez
"Both Brenda and Daniela were extremely helpful and fast to provide me with a policy!"
We responded:
"Thank you, Maria! We appreciate your feedback."
Profile photo of Brianne

Brianne

March 18, 2024

5  out of  5
rating by Brianne
"Amazing service , very prompt and welcoming didnt take long and was offered a good quote. Thanks Sebastian from State Farm"
We responded:
"Thank you, Brianne! We're thrilled to hear Sebastian provided you with amazing service and a great quote promptly. We appreciate your feedback. - Daniela"
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Ana-Maria Kelly

March 7, 2024

5  out of  5
rating by Ana-Maria Kelly
"So fast and efficient!!!"
We responded:
"Ana-Maria, thank you for taking the time to leave a 5-star review."
Profile photo of Victor Lopez

Victor Lopez

March 5, 2024

5  out of  5
rating by Victor Lopez
"She explained everything very well and answered all my questions also she speaks spanish which was a plus for me."
We responded:
"Thank you for your 5 star review, Victor! We're glad to hear that she provided clear explanations and answered all your questions thoroughly. We strive to offer multilingual support whenever possible to better serve all our clients.- Daniela"
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chris tindal

January 31, 2024

5  out of  5
rating by chris tindal
"I loved Ms. Brenda's professionalism and dedication to keeping me thoroughly informed about my package. At the end of our interaction I had no further questions due to her knowledge and recommendations"
We responded:
"Thank you Chris, for your kind words! We're delighted to hear about your positive experience with Ms. Brenda. Her professionalism, dedication, and informative approach truly make a difference."
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Maria Llanos

January 30, 2024

5  out of  5
rating by Maria Llanos
"Brenda is an excellent agent! She shows true interest for your needs and is always very quick to answer any inquiries. I would recommend her to anyone who is looking for a reliable insurance person."
We responded:
"Thank you for trusting us with your insurance and financial needs. We appreciate you!"
Profile photo of Jonathan Camilo Amaya

Jonathan Camilo Amaya

January 18, 2024

5  out of  5
rating by Jonathan Camilo Amaya
"Excelente aptitud y servicio"
We responded:
"Thank you Jonathan, for taking the time and leaving an awesome review. "
Profile photo of Liliana Zambrano

Liliana Zambrano

December 9, 2023

5  out of  5
rating by Liliana Zambrano
"I am really happy for the attention they give me, they are an excellent work team"
We responded:
"We're thrilled to hear that you're happy with the attention you've received! Thank you Liliana, for your kind words about our excellent work team."
Profile photo of MARCELA SIPAVICIUS

MARCELA SIPAVICIUS

December 8, 2023

5  out of  5
rating by MARCELA SIPAVICIUS
"Brenda and all the staff are always very helpful and knowledgeable. I highly recommend them"
We responded:
"Thank you Marcela, for your kind words! We're delighted to hear that Brenda and our staff have consistently been helpful and knowledgeable. Your recommendation means a lot to us."
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cindy porras

November 22, 2023

5  out of  5
rating by cindy porras
"Brenda has been helping me and my family for some time now. She’s always looking out for us and gives me her honest opinion when it came to life insurance. I definitely recommend going to her. Plus, she’s fluent in Spanish! Very knowledgeable, patient and a great advocate for her clients."
We responded:
"Thank you Cindy, for your loyalty and kind words! We're grateful to have Brenda on our team, and we're pleased to hear about your positive experiences."
Profile photo of Erika Mullis

Erika Mullis

November 22, 2023

5  out of  5
rating by Erika Mullis
"Brenda was so helpful and knowledgeable. Amazing service and she found exactly what I was looking for. I definitely recommend!"
We responded:
"Thank you Erika, for your fantastic review! We're thrilled to hear that Brenda provided helpful and knowledgeable service, and we appreciate your recommendation. - Daniela Melendez - State Farm® Agent"
Profile photo of Karen Sipavicius

Karen Sipavicius

November 22, 2023

5  out of  5
rating by Karen Sipavicius
"Brenda is an amazing agent and will definitely 100% recommend her!!"
We responded:
"Karen, thank you for taking the time and leaving a review. Your kind words mean a lot to us. "