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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eneyda Borja

Eneyda Borja

January 30, 2026

5  out of  5
rating by Eneyda Borja
"Diana explained the insurance policy quote for my vehicle in detail. She was very professional and friendly"
We responded:
"Thank you, Eneyda Borja! We’re thrilled to hear that Diana provided you with detailed and friendly service regarding your insurance policy. Your satisfaction means a lot to us!"
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Company Info A&N Cleanings

January 30, 2026

5  out of  5
rating by Company Info A&N Cleanings
"I’m very pleased to choose Daniela Melendez as my insurance agent. In my 8 plus years as business owner Daniela and her State Farm team has accomplished all my business insurance issues with remarkable success as well with my personal auto insurance. If you’re looking for a business, commercial, personal, auto, home, or rental insurance agent that you can trust, look no further. You will find all and with the most highly and professional staff ready to help you. I highly recommend Daniela Melendez State Farm as your insurance agent!"
We responded:
"Thank you so much for your kind words, and for trusting Daniela Melendez and our State Farm team with your insurance needs! We truly appreciate your recommendation!"
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Andres Prieto

January 6, 2026

5  out of  5
rating by Andres Prieto
"Me encanta la atención, siempre dispuestos a dar el mejor servicio. Lo recomiendo un 100%"
We responded:
"¡Gracias, Andres Prieto! Nos alegra saber que amas nuestro servicio. Apreciamos tu recomendación al 100%. ¡Esperamos verte pronto!"
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Jenifer Simbaqueva

December 29, 2025

5  out of  5
rating by Jenifer Simbaqueva
"Excelente servicio"
We responded:
"Gracias, Jenifer Simbaqueva, por tus amables palabras. Nos alegra saber que disfrutaste de nuestro excelente servicio. ¡Esperamos verte de nuevo pronto!"
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Yudy Gonzalez

December 29, 2025

5  out of  5
rating by Yudy Gonzalez
"Excelente servicio y profesional"
We responded:
"Thank you so much for your 5-star rating, Yudy Gonzalez! We truly appreciate your support and look forward to serving you again. Your satisfaction means the world to us!"
Profile photo of MARIA CAMILA PALACIO HERRERA

MARIA CAMILA PALACIO HERRERA

December 29, 2025

5  out of  5
rating by MARIA CAMILA PALACIO HERRERA
"Me siento muy agradecida por la ayuda de la asesora Diana, agradezco la ayuda brindada, muy eficiente y amable, muchas gracias la recomiendo."
We responded:
"Gracias, María Camila Palacio Herrera, por tus amables palabras. Nos alegra saber que Diana te brindó un excelente servicio. ¡Agradecemos tu recomendación!"
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PAULINE K

December 29, 2025

5  out of  5
rating by PAULINE K
"Gracias Diana, es bueno contar con quien te guie en estos procesos de una aumenta tan profesional"
We responded:
"Gracias, Pauline K. Aprecio mucho tus amables palabras. Me alegra saber que pude guiarte de manera profesional en este proceso. ¡Gracias por tu confianza!"
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Angela Liriano

December 29, 2025

5  out of  5
rating by Angela Liriano
"It was great working with Daniela, great customer services and very knowledgeable"
We responded:
"Thank you so much for your kind words, Angela Liriano! We're thrilled to hear that you had a great experience with Daniela. Your support means a lot to us!"
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Nancy M

December 23, 2025

5  out of  5
rating by Nancy M
"Recomiendo al 100% a Diana es una excelente agente, amable y puntual, soluciono todos mis dudas ala hora de atenderme"
We responded:
"¡Muchas gracias, Nancy M! Apreciamos mucho tu recomendación y nos alegra saber que Diana te brindó un excelente servicio. Tu satisfacción es nuestra prioridad."
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Liliana Rojas

December 13, 2025

5  out of  5
rating by Liliana Rojas
"Daniela provides outstanding and personalized service. She is responsive, friendly, and extremely helpful throughout the entire process. It’s reassuring to work with such a reliable State Farm agent in Charlotte"
We responded:
"Thank you so much for your kind words, Liliana Rojas! I'm thrilled to hear you had a great experience with Daniela. We appreciate your trust in us!"
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juan david andrade

December 13, 2025

5  out of  5
rating by juan david andrade
"Muy buena experiencia. Se nota el compromiso y la honestidad. Me orientó correctamente y siempre estuvo disponible para ayudarme. 100% recomendado."
We responded:
"¡Gracias, Juan David Andrade! Apreciamos mucho tus amables palabras y estamos encantados de saber que tu experiencia fue excelente. Tu recomendación significa mucho para nosotros."
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Edison Andrade

December 13, 2025

5  out of  5
rating by Edison Andrade
"Servicio rápido, eficiente y honesto. Me consiguió una excelente póliza y el proceso fue muy fácil. Sin duda volvería a trabajar con ella."
We responded:
"Gracias, Edison Andrade, por tus amables palabras. Nos alegra saber que tu experiencia fue rápida y eficiente. ¡Esperamos poder ayudarte nuevamente en el futuro!"
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Esther Diaz

December 12, 2025

5  out of  5
rating by Esther Diaz
"Espectacular la atención recibida, la confianza y el manejo por parte de la agente de seguros 😊👏🏻"
We responded:
"¡Gracias, Esther Diaz! Nos alegra saber que recibiste un servicio espectacular y que nuestra agente de seguros te brindó confianza y ayuda. ¡Apreciamos tu comentario! 😊👏🏻"
Profile photo of Jeimy Contreras gonzalez

Jeimy Contreras gonzalez

December 12, 2025

5  out of  5
rating by Jeimy Contreras gonzalez
"Excelente servicio, muy profesional y atento/a. Me explicó todas las opciones con claridad y me ayudó a elegir el seguro que mejor se ajusta a mis necesidades. Totalmente recomendada!!!"
We responded:
"¡Muchas gracias, Jeimy Contreras Gonzalez! Nos alegra saber que recibiste un excelente servicio y que encontramos la mejor opción de seguro para ti. ¡Te agradecemos tu recomendación!"
Profile photo of JOSE MANUEL FRANCO ROJAS

JOSE MANUEL FRANCO ROJAS

December 2, 2025

5  out of  5
rating by JOSE MANUEL FRANCO ROJAS
"It's and amazing place! I loved the attention that Daniela and the team gave me, they solved all my questions and guided me to choose the best insurance."
We responded:
"¡Muchas gracias, José Manuel Franco Rojas! Nos alegra saber que Daniela y el equipo pudieron ayudarte a encontrar la mejor opción de seguro. Tu satisfacción es nuestra prioridad."
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Elvia Liberato

December 1, 2025

5  out of  5
rating by Elvia Liberato
"I had the best experience in this office! Everyone Is so courteous, knowledgeable and always ready to help. Outstanding costumer service every Time! For sure I'll be coming back!!"
We responded:
"Thank you so much for your kind words, Elvia Liberato! We're thrilled to hear you had such a great experience with our team. We look forward to welcoming you back!"
Profile photo of Hector manuel Riaño molina

Hector manuel Riaño molina

November 29, 2025

5  out of  5
rating by Hector manuel Riaño molina
"Excelente asesoría, me siento tranquilo contando con el equipo de Daniela, totalmente profesionales. Mi hogar y mi auto en las mejores manos, la recomiendo 100%"
We responded:
"¡Hola Hector Manuel Riaño Molina! Muchas gracias por tus amables palabras. Nos alegra saber que sientes tranquilidad con nuestro equipo. Tu confianza significa mucho para nosotros. ¡Te agradecemos por la recomendación!"
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Saul Alferez

October 28, 2025

5  out of  5
rating by Saul Alferez
"Extremadamente satisfecho con la oficina de Daniela Melendez y en especial con la agente Brenda Munera, profesional y ,eficiente; resolvio todas mis dudas y gestiono el mejor precio y condiciones para mis aseguranzas. Los recomiendo 100%"
We responded:
"Thank you, Saul! We're thrilled to hear that you had such a positive experience with our office and that Brenda was able to assist you efficiently. Your recommendation means a lot to us. If you need anything else, don't hesitate to reach out!"
Profile photo of Lindsay Armstrong

Lindsay Armstrong

October 16, 2025

5  out of  5
rating by Lindsay Armstrong
"Jessica did amazing helping me get my car insurance activated. She was so kind and patient with me during the whole process! I definitely recommend if you are looking for any kind of insurance to reach out to this State Farm and ask for Jessica! I know she will take good care of you and find you the best rates! I know when I’m looking for any other kinds of insurance I will be reaching back out to her!"
We responded:
"Thank you so much for your kind words, Lindsay! I'm thrilled to hear that Jessica provided you with such great service. We appreciate your recommendation and look forward to helping you again!"
Profile photo of Debra Okes

Debra Okes

July 28, 2025

5  out of  5
rating by Debra Okes
"Customer service is awesome wish they could work wonders at NCDMV to get into their offices!! Lol"
We responded:
"Thank you so much, Debra Okes! We're thrilled you had a great experience with our customer service. We understand the NCDMV wait can be tough—hang in there!"
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Yessica Nuñez

July 16, 2025

5  out of  5
rating by Yessica Nuñez
"Brenda fue muy amable y profesional! Me ayudó mucho con una buena cobertura para mi casa. Muchas gracias por el buen servicio!"
We responded:
"Thank you, Yessica, for your wonderful feedback! We're thrilled to hear that Brenda provided you with kind and professional service while helping you find the right coverage for your home. We truly appreciate your support!"
Profile photo of Aracel Mejía

Aracel Mejía

July 1, 2025

5  out of  5
rating by Aracel Mejía
"Daniela me escuchó atentamente, resolvió todas mis dudas, y elaboró una póliza de seguro a la medida, ajustando coberturas y deducibles según mis necesidades. Siempre mostró una actitud amable y paciente, explicando cada detalle con claridad."
We responded:
"Thank you so much, Aracel! I'm thrilled to hear that you felt listened to and that I could create an insurance policy that suited your needs. Your kind words about my attitude and explanations mean a lot to me. If you ever have more questions, I'm here to help!"
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Junior Guerrero

June 5, 2025

5  out of  5
rating by Junior Guerrero
"Brenda is trustworthy, honest, and kind. I recommend her to anyone. She truly understands her clients' needs to communicate clearly and has extensive knowledge and information about her job, and exceed their expectations. She also knows how to respond their needs."
We responded:
"Thank you, Junior! I truly appreciate your kind words about Brenda. It’s wonderful to hear that her trustworthiness, honesty, and understanding of customers' needs have made such a positive impact. We’re grateful for your recommendation!"
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gustavo alape

May 17, 2025

5  out of  5
rating by gustavo alape
"Rápido y sencillo se los agradezco 👍🙏🏻"
We responded:
"Thank you, Gustavo! We're thrilled to hear that you found our service quick and easy. Your feedback means a lot to us! 👍🙏🏻"
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Nilo Palma

May 14, 2025

5  out of  5
rating by Nilo Palma
"La atención con Brenda fue la mejor , muy amable en todo momento muy paciente y servicial 100% recomendable"
We responded:
"Thank you, Nilo! We're thrilled to hear that you had such a great experience with Brenda. Your kind words about her patience and helpfulness mean a lot to us. We truly appreciate your recommendation and look forward to serving you again!"